Refund coverage: Any registration cancelled up to five times before the training course are going to be refunded in Whole. Substitutions are going to be recognized at any time previous to the beginning of your system. NO refund or credits will be issued for individuals that fail to show up https://www.reddit.com/user/OnenoteTraining/comments/1epdm5r/enhancing_productivity_with_custom_guides_onenote/